
Save on audio visual costs
If you’ve ever planned an event or conference, you’ve likely been shocked by why the audio visual costs are sky high!
It’s one of the most significant costs, but why does it seem to always go over budget? While many event organisers assume it’s just the price of high-quality AV equipment or technical expertise, there’s a hidden truth you might not know: in-house AV providers inflate their prices by passing on hefty commissions to venues, leaving you to pay far more than you should.
But here’s the good news! You don’t have to accept these inflated prices. You have the right to choose an external AV supplier, and the law is on your side. Venues cannot force you to use their AV services, and yet, many event organisers are still unaware of this fact.
Let’s dive into the real reasons why audio visual costs are so high, and how you can save money by choosing the right AV partner.
The Hidden Commission System
At Bax Audio Visual, we’ve seen it time and time again: event planners are shocked when they see the final audio visual costs. While the price of AV equipment hire and technical support is part of the equation, the biggest reason AV is so expensive is the commission that in-house suppliers pay to the venues. Did you know that it’s illegal for venues to make you use their preferred supplier/in-house services? Unless they actually own the equipment.
When you use an in-house AV provider, you’re not just paying for the service, you’re covering the commission for the venue as well. This hidden fee is often not disclosed upfront, leaving event organisers unaware of how much they’re actually paying. At Bax Audio Visual, we believe in full transparency, which is why we’ve built a reputation for offering cost-effective AV solutions that don’t include inflated fees or hidden commissions.

Audio Visual Screen at a recent event by BAX AV
These commissions can be sky high, and can also sadly be inevitably passed down to you by some venues
The Client
The Real Cost of Audio Visual Equipment
Another factor that drives up audio visual costs is the short lifespan of much of the equipment. Due to rapid technological advancements and increased demand for virtual events post-COVID, the AV industry has had to deal with higher turnover rates for equipment. Many venues use AV equipment with a short “used by” date, meaning they are constantly upgrading or replacing gear to keep up with the latest standards. While that’s great for tech enthusiasts, it’s not ideal for event organisers, as these frequent upgrades contribute to higher costs. At Bax Audio Visual, we ensure that our equipment is regularly maintained and updated to provide top-quality service at an affordable price.
Audio Visual Costs: The law you need to know
Here’s where it gets interesting:
Under Australian law, you are legally allowed to choose your own audio visual supplier !!!
In fact, what many venues are doing could be considered illegal under the Competition and Consumer Act 2010 (Cth) (CCA). Specifically, third-line forcing, a practice where a venue forces you to use their exclusive supplier — is prohibited.
Dale Bax, owner of Bax Audio Visual, weighs in
Dale Bax, Owner of Bax Audio Visual, has seen the negative impact of these hidden commissions on event budgets firsthand. “Too many event organisers are unaware that they have the option to bring in an external AV supplier,” says Dale. “We’ve worked with countless clients who thought they were stuck with the venue’s in-house AV team because they didn’t know there were other options. Once they realise they can avoid these huge commissions, we’re able to help them save a significant amount on their audio visual costs, which can then be reinvested into other aspects of their event.”
Dale goes on to explain that Bax Audio Visual’s role as a trusted AV partner is all about offering value, without the hidden costs. “Our focus is on providing innovative solutions and high-quality AV equipment that make your event run smoothly, without all the extra fees.”
How to Avoid Paying Over the Odds on Audio Visual Services
Now that you know the truth behind high AV costs, let’s talk about how you can save money while still getting the best possible AV services for your event.
- Choose an External AV Provider: By working with a trusted AV partner like Bax Audio Visual, you can avoid the hefty commissions charged by in-house AV providers. We offer AV equipment hire, conference production, live streaming, and much more, all at a fraction of the cost.
- No Hidden Commissions: With Bax Audio Visual, there are no surprise fees. Our prices are transparent, and we’ll work with you to create a custom AV package that fits your event’s needs and your budget. We’ll never pad your bill with unnecessary commissions.
- Custom AV Solutions: Unlike in-house providers, who may only offer standard packages, we offer tailored AV services to fit your event’s specific requirements. From sound systems to projectors, microphones, and video conferencing tools, we make sure your event is equipped with the best.
- Expert AV Technicians: Our team of audio-visual experts will be on-site to manage everything, ensuring a stress-free event from start to finish. Whether you’re hosting a Hunter Valley conference or a large virtual event, we’re committed to ensuring every technical aspect is flawless.
Choose the Right Partner and Save on audio visual costs
Choosing the right AV supplier can make a massive difference to your event budget. If you’re stuck with an in-house AV provider, you could be paying way more than you need to, just to cover the venue’s commissions. But by partnering with Bax Audio Visual, you can avoid these hidden costs and still get top-tier audio-visual services.
We’re here to be your reliable AV partner, ensuring your event is as successful and stress-free as possible, without hidden audio visual costs
Dale Bax, Owner of Bax AV
Remember, you don’t have to use the venue’s AV supplier. By law, you’re free to bring in an external company like Bax Audio Visual to provide the AV services you need without the extra costs.
For more information on how we can help you save money on your next event’s AV needs, get in touch with us today. Whether you’re hosting a conference in the Hunter Valley or a virtual event across Australia, we’re ready to provide you with seamless AV solutions that make you look good.
Visit our Contact Page or call us directly to discuss how we can help you reduce costs and elevate your next event.
info@baxav.com.au